Terms of Service

1. Agreement to Terms

By accessing or using CoachGPT's website and services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Services

CoachGPT provides AI coaching, consulting, and implementation services for businesses, including but not limited to:

• AI strategy and assessment
• Custom AI agent development
• Process automation consulting
• AI implementation and deployment
• Training and ongoing support

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services in compliance with all applicable laws
• Not interfere with or disrupt our services
• Not use our services for any unlawful purpose
• Respect intellectual property rights

4. Service Agreements and Contracts

Specific service engagements will be governed by separate written agreements that outline:

• Scope of work and deliverables
• Timeline and milestones
• Pricing and payment terms
• Project-specific terms and conditions

In the event of a conflict between these Terms and a separate service agreement, the service agreement shall prevail.

5. Payment Terms

Unless otherwise specified in a service agreement:

• Payment is due as specified in your invoice or service agreement
• All prices are in USD unless otherwise stated
• Late payments may incur additional fees
• Refunds are handled on a case-by-case basis as outlined in service agreements

6. Intellectual Property Rights

Our Content

All content on our website, including text, graphics, logos, and software, is the property of CoachGPT and is protected by copyright and other intellectual property laws.

Client Work Product

Ownership of deliverables created specifically for clients will be defined in individual service agreements. Generally:

• Upon full payment, clients receive ownership or license rights to custom deliverables as specified in the service agreement
• CoachGPT retains rights to reusable methodologies, frameworks, and tools
• We may request permission to use anonymized case studies for marketing purposes

7. Confidentiality

We understand the sensitive nature of business information and commit to:

• Treating all client information as confidential
• Not disclosing client information without permission
• Signing NDAs when requested
• Implementing appropriate security measures

8. Disclaimers and Limitations of Liability

Service Warranty

While we strive to provide high-quality services, we provide our services "as is" without warranties of any kind, express or implied, including but not limited to:

• Specific business outcomes or results
• Uninterrupted or error-free service
• Compatibility with all systems or platforms

Limitation of Liability

To the maximum extent permitted by law, CoachGPT shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Business interruption

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Third-Party Services and AI Models

Our services may utilize third-party AI models and services (e.g., OpenAI, Google Cloud). You acknowledge that:

• These services have their own terms and conditions
• We are not responsible for third-party service performance or availability
• Third-party service costs may be passed through to clients as specified in service agreements

10. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We handle your data in accordance with applicable data protection laws and our Privacy Policy.

11. Termination

We reserve the right to terminate or suspend access to our services for:

• Violation of these Terms
• Non-payment
• Fraudulent or illegal activity
• Any other reason at our discretion

Service-specific termination terms will be outlined in individual service agreements.

12. Indemnification

You agree to indemnify and hold harmless CoachGPT from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Infringement of third-party rights

13. Dispute Resolution

In the event of any dispute arising from these Terms or our services:

• We encourage good-faith negotiation to resolve disputes
• If negotiation fails, disputes shall be resolved through binding arbitration
• Arbitration shall be conducted in accordance with the rules of the American Arbitration Association
• The arbitration shall take place in Virginia, USA

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes (when applicable)

Your continued use of our services after changes constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and CoachGPT regarding the use of our services.

18. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: hello@coachgpt.ai

19. Free Consultation Terms

Our free consultation offer is subject to the following conditions:

• Limited to one consultation per business or individual
• Consultation is informational only and does not constitute a client relationship
• We reserve the right to decline consultation requests at our discretion
• No commitment to proceed with paid services is required

20. No Professional Advice Disclaimer

While we provide AI coaching and implementation services, our services do not constitute legal, financial, or other professional advice. You should consult appropriate professionals for specific advice related to your situation.